F.A.Q.

It's easy! Head over to the shop, find something you like and place an order. You'll be notified of our delivery progress through text and email. Then when your courier shows up, meet them at the door, pay by debit or cash and that's that!

When you place your order, you'll get a confirmation email, as well as a text message with a link to track your delivery.

It probably just got caught in your text spam filter. If you’re using iOS, check your “Unknown Senders”. It should be in there.

We accept cash or debit upon delivery.

Delivery direct to your door is always free with Mike.

Yes indeed. We check ID for all our customers before delivery can be completed. Think of it as a compliment.

To place an order with Mike we require that you are at least 19 years of age.

Delivery usually takes between 30 to 60 minutes.

Sometimes things out of our control come up. If we’re late, we’ll sort you out with something nice.

Not at this time. We deliver orders as they come in. If you want an order for later, no need to plan ahead. Just hop into the shop 20-30 minutes before you want your delivery and make your order. If we're close by, we might only be 5 minutes, if there's a bit of a queue it could take up to 45 minutes.

Our shop is open between 3pm and 10pm, seven days a week. We're closed on some holidays.

When you have 400 or more tokens, you will see a message during checkout that says "Use Mike Tokens for a discount on this order!" with a button that says "Apply Discount". Simply press the "Apply Discount" button to apply your tokens to the order. Remember, you have to earn at least 400 tokens before you can use them.

We’re pretty low key and so is our packaging. Everything is packaged discreetly and professionally.

Damn that's our bad! Start a chat with our customer satisfaction team by clicking on the little green talk bubble in the bottom right hand corner of the screen. Have your order number handy and we'll get things resolved as quickly as possible.

We would never! Mike is no narc.